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Dr. Klein is a really good Urologist. Staff is also very pleasant.
Upon entering this doctors office, I did not know what to expect, but quickly realized the staff was very pleasant! Diana at the front desk was very professional and was able to answer all of my question. Dr. Pratik Desai was very personable, informative and assuring of the matter regarding my visit. He made sure I was completely comfortable with the information given to me before concluding my visit.
Once again the staff members were great. Upon exiting, April took the time to answer some inquiries I had. Zenaida stopped what she was doing to direct me to the staff member to confirm a change I requested and Claudia changed some information on my profile without a hassle.
I do not typically leave reviews, but based on previous experiences with doctors offices, I felt it was necessary to let people know there are doctors offices that don't treat you like another number to call.
This is a great doctors office to go to and after your visit, I will assure you will have no reservations about the customer service Dr. Pratik and his staff delivered.
A very well run office and kind and caring staff. I had nothing but excellent care from the doctors on staff. I would highly recommend them.
After landing myself in hospital from not seeking medical help for my long-running problem with BPH (inadequate hydration leading to bladder infection and stoppage), Dr Klein took my case. Got rid of the infection, had the urolift procedure, and life is SO much better. Dr Klein was easy to talk to, was clear about treatment options and outcomes. Terrific care, great staff.
Two weeks ago I found myself at the ER in horrible pain from what I found out was Kidney stones. I was referred to Potomac Urology Dr Klein. I have nothing but good things to say about the team and entire process of having them remover!!! Kudos
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